Terms of Service

These Terms of Service ("Terms") govern your use of Xore Roofing's services and website. By using our services or website, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Xore Roofing's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services

2.1 Service Offerings

Xore Roofing provides professional roofing services including:

• Roof repair and maintenance
• Roof replacement and installation
• Emergency roofing services
• Roof inspections and consultations
• Various roofing material installations

2.2 Service Area

Our services are available in Houston, Sugar Land, Fort Bend County, and surrounding areas in Texas.

3. Quotes and Estimates

All quotes and estimates provided by Xore Roofing are:

• Free and non-binding unless a written agreement is executed
• Valid for 30 days from the date of issue
• Subject to change based on site conditions discovered during work
• Based on the information provided at the time of inspection

4. Payment Terms

4.1 Payment Schedule

Payment terms will be outlined in your service agreement and may include:

• Deposit required before work begins
• Progress payments for larger projects
• Final payment upon project completion

4.2 Accepted Payment Methods

We accept the following payment methods:

• Cash
• Check
• Credit cards (processing fees may apply)
• Financing options (subject to credit approval)

4.3 Late Payments

Late payments may be subject to interest charges and may affect warranty coverage.

5. Warranties

5.1 Workmanship Warranty

Xore Roofing provides a warranty on workmanship for all services performed. Specific warranty terms will be outlined in your service agreement.

5.2 Material Warranties

Materials are covered by manufacturer warranties. We will assist with warranty claims as needed.

5.3 Warranty Limitations

Warranties do not cover damage caused by:

• Acts of nature (storms, hail, hurricanes)
• Improper maintenance
• Modifications by other parties
• Normal wear and tear beyond warranty period

6. Customer Responsibilities

Customers agree to:

• Provide accurate information about property and roofing needs
• Ensure access to the property during scheduled work times
• Remove or secure personal property that may be affected by work
• Notify us immediately of any concerns during the project
• Make timely payments according to the agreed schedule

7. Cancellation and Rescheduling

7.1 Cancellation Policy

Customers may cancel services under the following conditions:

• Before work begins: Full refund of any deposits
• After work begins: Charges apply for work completed and materials purchased
• Written notice required for all cancellations

7.2 Weather Delays

Work may be delayed due to weather conditions. We will reschedule as soon as conditions permit without additional charges.

8. Liability and Insurance

8.1 Insurance Coverage

Xore Roofing maintains general liability insurance and workers' compensation insurance for all employees.

8.2 Property Damage

We take reasonable precautions to protect your property. Any damage caused by our work will be repaired at no additional cost to you.

8.3 Limitation of Liability

Our liability is limited to the cost of the services provided. We are not responsible for pre-existing conditions or hidden damage discovered during work.

9. Emergency Services

Emergency roofing services are available 24/7. Emergency service terms include:

• Emergency service fees may apply
• Temporary repairs may be performed to prevent further damage
• Permanent repairs will be scheduled and quoted separately

10. Permits and Compliance

Xore Roofing will:

• Obtain necessary permits for work (costs included in quote)
• Comply with all local building codes and regulations
• Schedule required inspections with local authorities

11. Dispute Resolution

11.1 Good Faith Resolution

We are committed to resolving any disputes in good faith. Please contact us immediately with any concerns.

11.2 Mediation

If disputes cannot be resolved directly, both parties agree to attempt mediation before pursuing legal action.

11.3 Governing Law

These Terms are governed by the laws of the State of Texas.

12. Website Use

12.1 Acceptable Use

When using our website, you agree not to:

• Use the website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Harvest or collect user information

12.2 Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Xore Roofing and is protected by copyright law.

13. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data practices.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: info@xoreroofing.com
• Phone: (832) 499-4585
• Address: Xore Roofing, Houston, TX

16. Acknowledgment

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.